Enable Trusted Contact safety feature
TL;DR
Adults with personal accounts can now designate a trusted contact. If safety systems detect serious concerns regarding self-harm, ChatGPT may notify this contact to encourage a wellness check-in.
## What changed OpenAI began rolling out the Trusted Contact feature on May 7, 2026. Adults with personal ChatGPT accounts can now pick one trusted contact in settings. If safety systems flag serious self-harm signals, ChatGPT may notify that contact and suggest a wellness check.
The feature stays limited to personal accounts. It does not apply to Business, Enterprise, or Edu workspaces. Rollout continues across supported regions over the following weeks.
## Why it matters This move shifts some responsibility for user safety onto a personal network instead of keeping it entirely inside OpenAI systems. Solo builders who rely on ChatGPT for daily work now face an extra layer of account setup that could surface during sensitive conversations.
The change also highlights a clear split between consumer and workspace accounts. Workspace users lose access to this option, which may push some builders to keep a separate personal account for anything outside strict business use.
## How to use it Open ChatGPT settings on web or mobile. Look for the Trusted Contact section under safety or account options. Enter the contact's email, send the invite, and wait for acceptance.
Once active, the contact receives a notification only when automated systems and reviewers detect a serious concern. No other chat content is shared.
## Watch for Confirm the bet if OpenAI publishes clear data on how often notifications occur and whether they reduce harm. The feature breaks if false positives annoy contacts or if users avoid the setting entirely. Expect OpenAI to test similar contact-based alerts for other high-risk topics next.
Harsh’s take
For a solo operator running a business through ChatGPT in 2026 this feature adds one more manual step to an already crowded account. You must decide whether to expose a real person to potential alerts or skip the setting and accept the default safety path.
The trade-off is clear: extra privacy friction versus a possible safety net that only works if your chosen contact actually responds. Workspace plans stay clean but leave you without the option.
Set the contact now in your personal account if you keep one separate from client work. Test the flow once so you know exactly what the other person sees.
by Harsh Desai
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