Fathom.ai

Fathom.ai is a meeting intelligence platform from Fathom that automates note-taking for Zoom, Google Meet, and Microsoft Teams. It joins the call as a notetaker bot, records the audio, transcribes every speaker, and ships back a summary with action items, highlights, and a searchable transcript within minutes of the meeting ending. Fathom serves individuals on a generous free plan and scales up to teams that need CRM sync, coaching scorecards, and admin controls.

What Fathom.ai does:

• •Unlimited recordings on free capture every Zoom, Google Meet, and Microsoft Teams call with no monthly minute cap, even on the free plan, which is the most generous free tier in the AI notetaker category in 2026.
• •Speaker-labeled transcripts the AI separates each speaker on the call, timestamps every line, and lets you click any sentence to jump to that exact moment in the recording.
• •AI summaries with action items automatic recaps highlight key decisions, follow-ups, and next steps, with action items attributed to specific participants so nothing gets lost after the call ends.
• •Ask Fathom a natural-language query layer over your full meeting history. Ask questions like "what objections did we hear from prospects this month?" and get an answer cited from past transcripts.
• •CRM sync push summaries and action items directly into HubSpot or Salesforce on Team and Business plans, keeping deal records up to date without manual data entry.
• •Highlight clips create short, shareable video snippets of the most important meeting moments and send them to teammates or clients without exporting the full recording.
• •Custom vocabulary train the transcription engine to recognise industry jargon, acronyms, and product names so technical calls transcribe accurately the first time.
• •Public REST API and Zapier a documented REST API plus Zapier integration lets you trigger downstream actions when meetings end, push notes to Notion, or update project tickets automatically.
• •MCP server support expose Fathom as an MCP endpoint so Claude or Cursor can fetch meeting context as part of larger agent workflows.

Pricing:

• •Free $0: unlimited recordings and transcripts, basic AI summaries (capped at 5 per month in 2026), one user. The most usable free tier in the category.
• •Team from $15/user/mo (annual, $19 monthly), 2-user minimum: shared libraries, keyword alerts, custom vocabulary, single sign-on, and global search across all team calls.
• •Business from $25/user/mo (annual, $34 monthly), 2-user minimum: HubSpot/Salesforce sync, deal views, AI scorecards, custom retention, advanced admin and security controls.

Limitations:

• •Free plan caps AI summaries since 2026 the free tier limits AI-generated meeting summaries to 5 calls per month. Beyond that you still get a transcript, but no automatic recap or action items until the next month.
• •Live meetings only, no file uploads Fathom cannot transcribe a recording you already have. If you want to process a past call, a client interview file, or a voice memo, the platform cannot help. Only live Zoom, Google Meet, or Microsoft Teams sessions are supported.
• •Visible bot joins your calls Fathom appears as a participant named "Fathom Notetaker" in every meeting, which some clients find intrusive. There is no stealth mode, so confidential discussions need explicit consent.
• •No native iOS app for recording the iPhone app is missing in 2026, so Apple users on the go fall back to the web interface. Android has a Play Store app.
• •No real-time transcript view transcripts and summaries appear only after the meeting ends. You cannot glance at a live transcript mid-call to catch a missed quote.

Open-source note: Fathom.ai is a hosted SaaS product, not open-source. Self-hosting is not available; for an open-source alternative see Otter or local Whisper-based notetakers.